1. When there are quality problems
According to the standard defective products within 10%, negotiate to solve (replacement or timely replenishment); In accordance with the standard defective products greater than 10%, unconditional recall, and replenishment within 14 days to complete.
2. When there is no delivery of goods
According to the contract, within 3 to 5 days overdue, for each day, the deduction of 1000 yuan/day;
3. Customer service online
Manual customer service working hours online, domestic reply within 1 hour, international customers reply within 24 hours.
Intelligent customer service 7X24 hours online, at any time to serve you.
4.Technical engineer one-to-one support service
Technical Department, R & D Department director is available at any time, please contact your business to ask for contact information.
5. Support from General Manager
Any complaints and suggestions can contact Vitality General Manager.
6. Recommend quality suppliers of product packaging upstream and downstream
Cooperated customers, can share the company's upstream and downstream quality supplier information
7.Redit accumulation, can get loan opportunities
High quality cooperative customers can get deferred payment opportunities
8. Tax and freight included
Free door-to-door transportation with 17% VAT ticket.
9. Feel the Huoli Culture
Quality customers can be invited to participate in the Huoli company's annual meeting, and awarded the quality customer trophy, feel the Huoli culture.
Other value-added services are under development.......